Legal
Privacy Policy
Last updated: May 18, 2026
Overview
This Privacy Policy explains how WhaleAccess handles information when you visit our website or contact us about yachts, private jets, villas, concierge requests, or related services. The website is intended for external users and does not require account registration.
Information We Collect
We may collect information you choose to provide, such as your name, contact details, destination, dates, budget, preferences, payment-related requirements, and message content. We may also collect basic technical information such as IP address, browser type, device information, pages visited, referring URLs, and approximate location derived from technical data.
No User Accounts
We do not require you to create an account to use the website. If you contact us through WhatsApp, Telegram, or another external platform, that platform may process your information under its own privacy policy.
How We Use Information
We use information to respond to inquiries, prepare options and quotes, coordinate concierge requests, communicate with suppliers, support payments or settlement, improve the website, prevent misuse, comply with legal obligations, and protect our rights and users.
Sharing Information
We may share relevant information with operators, property owners, brokers, payment processors, compliance providers, logistics partners, professional advisors, and other service providers when needed to respond to your request or operate our business. We may also disclose information if required by law or to protect against fraud, abuse, or unlawful activity.
Cookies And Analytics
The website may use cookies, local storage, server logs, or analytics tools to understand site usage, maintain performance, and improve user experience. You can control cookies through your browser settings, although some features may not work as intended if cookies are disabled.
Data Security And Retention
We use reasonable administrative, technical, and organizational measures to protect information. No internet transmission or storage method is completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including business, legal, compliance, and dispute-resolution needs.
International Users
Users may contact us from different countries. Your information may be processed or transferred internationally where our service providers, partners, or systems operate. By using the website or contacting us, you understand that such processing may occur.
Your Choices
You may request access, correction, or deletion of information you provided, subject to legal, compliance, security, and operational limitations. You may also stop communicating with us at any time.
Contact
For privacy questions or requests, contact us through the WhatsApp or Telegram links shown on this website.